Admin Configuration

This guide covers administrative settings for Confluence and space administrators.

Global Settings

To configure global Community Questions settings:

1. Click the cog icon in Confluence
2. Go to Community Questions → Settings

Global Questions

Enable Global Questions in the top navigation bar Apps menu

• When enabled, users can access the global Q&A from Apps → Questions
• Global questions are stored in a dedicated Q&A space
• Click Change space to use a different space

Show questions from all other spaces with Questions enabled

• When enabled, the global Q&A view also displays questions from individual spaces

Space Questions

Enable Questions in the space sidebar for all spaces

• When enabled, Questions section appears in every space sidebar
• Turn this off to enable questions only for selected spaces

Import Questions

Bulk import questions and answers from CSV. See CSV Import for details.

Space Settings

Space administrators can configure Q&A for their individual spaces.

Enable/Disable Questions

1. Go to Space Settings → Content → Questions
2. Toggle Enable Questions for this space
3. Click Open Questions page to access the Q&A section

Connected Apps

Connect chat integrations to receive notifications about Q&A activity:

1. Go to Space Settings → Content → Questions
2. Under Connected Apps, click:
   • Connect Slack
   • Connect Microsoft Teams
   • Connect Google Chat

Connected integrations appear in the table with their status.

See Integrations for detailed setup instructions.

App Permissions

Configure granular Q&A permissions for users and groups. See the Permissions guide for details.

Moderation

Space administrators can edit any question and change accepted answers. To delete another person's question or answer, the administrator must also have the relevant content type's Delete permission. Space Admin alone does not include every Delete permission.

To delete content:

1. Navigate to the content
2. Click the Delete button
3. Confirm the deletion