Using Q&A

Community Questions brings Stack Overflow-style Q&A to your Confluence workspace. This guide covers the fundamentals of asking questions, providing answers, and managing your content.

Browsing Questions

The Questions tab shows all questions in your space or globally.

Filtering Questions:

• Use Status to show All, Unanswered, or No accepted answer questions
• Use Scope to show All questions, Asked by me, Watched, Answered by me, or Upvoted by me
• Combine Status and Scope to narrow the list, such as unanswered questions you are watching
• Use the Sort by dropdown to sort by: Newest, Votes, or Views
• Use the Search box to find matching question, answer, or comment text, or enter part of a tag name
• Use Clear search to remove the current text. The search field keeps focus so you can immediately enter another search
• Click any tag to filter questions with that tag

Question List:

Each question displays:

• Title and author
• Date asked (and edited date if modified)
• Tags for categorization
• Stats: Votes, Answers, and Views
• A prominent Accepted marker if the question has an accepted answer
• A short marker when you asked, answered, watch, or upvoted the question in the active view

Search results stay grouped by question. Matching Question, Answer, and Comment excerpts appear inside the parent question row with the matching text highlighted. Select an Answer or Comment match to open that exact item on the question page. A partial tag-name match highlights the matching tag chip.

Questions, Answers, and Comments you just created or edited through Community Questions can appear in these filters and search results immediately, without waiting for Confluence search indexing.

Comment totals are not displayed in the list. The Answer count and Accepted marker describe the question's resolution state, while matching comments still appear when you search their text.

Asking Questions

Creating a Question:

1. Navigate to the Questions section in your space or global navigation
2. Click the "Ask Question" button
3. Write a clear, descriptive title
4. Provide details in the question body
5. To add a screenshot, click in the question body and paste the image from your clipboard. You can also choose Files & Images from the editor's + menu.
6. Add relevant tags to categorize your question
7. Click Ask Question

Providing Answers

Creating an Answer:

1. Navigate to the question you want to answer
2. Click in the answer field at the bottom
3. Write a comprehensive answer
4. Format your answer for readability
5. Paste a clipboard image directly into the answer, or choose Files & Images from the editor's + menu
6. Click Post answer

If image paste and Files & Images are unavailable, ask a space administrator for permission to add attachments in that space. Confluence's attachment limits also apply to pasted images.

Editing and Deleting Content

Who Can Edit:

Content in Community Questions follows clear ownership rules:

• Authors can edit their own questions and answers
• Space Admins can edit any question and change accepted answers. Deleting another person's content also requires the relevant Delete permission.
• Other users cannot edit content they didn't create

Editing Your Content:

1. Navigate to your question or answer
2. Click the "Edit" button
3. Make your changes
4. Click "Save"

Deleting Content:

If you have Delete Own for content you authored, or Delete for that content type:

1. Navigate to the content you want to delete
2. Click the "Delete" button
3. Confirm the deletion

Accepting Answers

As a question author or space admin, you can mark one answer as "accepted" to indicate it solved your problem.

How to Accept an Answer:

1. Navigate to your question
2. Find the answer that best solved your problem
3. Click the checkmark icon next to that answer
4. The answer is now marked as accepted