Admin Configuration

This guide covers administrative settings for Confluence and space administrators.

Global Settings

To configure global Community Questions settings:

1. Click the cog icon in Confluence
2. Go to Community Questions → Settings

Global Questions

Enable Global Questions in the top navigation bar Apps menu

• When enabled, users can access the global Q&A from Apps → Questions
• Global questions are stored in a dedicated Q&A space
• Click Change space to use a different space

Show questions from all other spaces with Questions enabled

• When enabled, the global Q&A view also displays questions from individual spaces

Space Questions

Enable Questions in the space sidebar for all spaces

• When enabled, Questions section appears in every space sidebar
• Turn this off to enable questions only for selected spaces

Import Questions

Bulk import questions and answers from CSV. See CSV Import for details.

Space Settings

Space administrators can configure Q&A for their individual spaces.

Enable/Disable Questions

1. Go to Space Settings → Content → Questions
2. Toggle Enable Questions for this space
3. Click Open Questions page to access the Q&A section

Connected Apps

Connect chat integrations to receive notifications about Q&A activity:

1. Go to Space Settings → Content → Questions
2. Under Connected Apps, click:
   • Connect Slack
   • Connect Microsoft Teams
   • Connect Google Chat

Connected integrations appear in the table with their status.

See Integrations for detailed setup instructions.

App Permissions

Configure granular Q&A permissions for users and groups.

1. Go to Space Settings → Apps
2. Select Community Questions for Confluence from the dropdown
3. Click Edit to modify permissions

Permission Categories:

Assign permissions to individual users or groups as needed.

Moderation

Space administrators can delete any question or answer:

1. Navigate to the content
2. Click the Delete button
3. Confirm the deletion