📖 Browse Documentation

Using Q&A

Community Questions brings Stack Overflow-style Q&A to your Confluence workspace. This guide covers the fundamentals of asking questions, providing answers, and managing your content.

Browsing Questions

The Questions tab shows all questions in your space or globally.

Filtering Questions:

  • Use the Show dropdown to filter by: All, Unanswered, No accepted answer, Asked by me, or Watched
  • Use the Sort by dropdown to sort by: Newest, Votes, or Views
  • Use the Search box to find questions by keyword
  • Click any tag to filter questions with that tag

Question List:

Each question displays:

  • Title and author
  • Date asked (and edited date if modified)
  • Tags for categorization
  • Stats: Votes, Answers, and Views
  • Accepted answer indicator (green checkmark) if resolved

Asking Questions

Creating a Question:

  1. Navigate to the Questions section in your space or global navigation
  2. Click the "Ask Question" button
  3. Write a clear, descriptive title
  4. Provide details in the question body
  5. Add relevant tags to categorize your question
  6. Click "Submit"

Tip: Write a specific, searchable title. Include all relevant context and check for existing similar questions first.

Providing Answers

Creating an Answer:

  1. Navigate to the question you want to answer
  2. Click in the answer field at the bottom
  3. Write a comprehensive answer
  4. Format your answer for readability
  5. Click "Submit Answer"

Tip: Good answers directly address the question, explain the "why" behind the solution, and include specific examples.

Editing and Deleting Content

Who Can Edit:

Content in Community Questions follows clear ownership rules:

  • Authors can edit their own questions and answers
  • Space Admins can delete any questions or answers
  • Other users cannot edit content they didn't create

Editing Your Content:

  1. Navigate to your question or answer
  2. Click the "Edit" button
  3. Make your changes
  4. Click "Save"

Note: Edit history is tracked, so all changes are visible to the community.

Deleting Content:

If you're the author or a space admin:

  1. Navigate to the content you want to delete
  2. Click the "Delete" button
  3. Confirm the deletion

Warning: Deleting a question also deletes all of its answers. This action cannot be undone.

Accepting Answers

As a question author, you have the ability to mark one answer as "accepted" to indicate it solved your problem.

How to Accept an Answer:

  1. Navigate to your question
  2. Find the answer that best solved your problem
  3. Click the checkmark icon next to that answer
  4. The answer is now marked as accepted

Note: Only the question author can accept an answer, and you cannot accept your own. You can change the accepted answer at any time.